Pivnoe Delo, Ltd has a straightforward refund policy that has been designed with our customers in mind. Full details of this policy are explained below. This refund policy is subject always to our terms and conditions.
Pivnoe Delo, Ltd, operates an online Services. Pivnoe Delo, Ltd reserves the right to vary or terminate the Paid For Services and does not guarantee that a Paid For Service will remain paid for or that a free-of-charge service will remain free-of-charge.

Ending your subscription
You may cancel your subscription to a Paid for Service at any time by contacting our Customer Services team at info@pivnoe-delo.info or alternatively, call +38 (0) 786-15-05.
In case the order is cancelled or/and the issue is not published for more than two months since the stated date of publication the Pivnoe Delo, Ltd refunds the customer the cost of the cancelled or/and not received order less charges of the received issues.
Any cancellation of your subscription will be effective once Pivnoe Delo, Ltd receives notice of it.

Customer satisfaction
If for any reason you are unhappy with any element of the subscription service, we will investigate every complaint and will endeavour to resolve any issues as quickly as possible.

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